Let's Go Eco Inc.

FAQs

 

 

How does it work?

When you sign up for an subscription, a box full of eco-awesome items is delivered every 3 months... March (Spring box), June (Summer box), September (Fall box) and December (Winter box). You'll get your first box right away, then you'll get billed and sent a box every season. If you purchased a box mid-season, your second box may come sooner then 3 months, but then you will be put on our regular cadence of a seasonal box every 3 months.

Once you sign up, you're on the list and a box for the next season is reserved for you. Each box is billed, one at a time, at the first of each seasonal month (March 1, June 1, September 1 and December 1). After billing, we start to ship boxes out the following week. Every season we send you a reminder notice a few days prior to billing.

Let's Go Eco is an "ongoing" subscription box, meaning you sign up and are automatically billed and sent your eco-box each season until you cancel. You can stay with us as long as you like and cancel anytime after 2 boxes.

In order to provide subscribers an additional 10% off, we have a 2 box minimum before cancelling. This means you can cancel after you've received 2 seasonal boxes. To skip or cancel please reach out to us at hello@letsgoeco.com.

What is Let's Go Eco?

What is the cost of shipping and why don't you offer free shipping on all orders?

Is the subscription box plastic-free?

How does billing for the subscription box work?

Can I buy the box as a gift?

Can you tell me what's inside this season's subscription box?

Is the subscription box vegan?

Can I get a refund or return the subscription box?

Does Let’s Go Eco ship internationally?