Let's Go Eco Inc.

FAQs

 

 

How does it work?

When you sign up for an subscription, a box full of eco-awesome items is delivered every 3 months... March (Spring box), June (Summer box), September (Fall box) and December (Winter box). You'll get your first box right away, then you'll get billed and sent a box every season. If you purchased a box mid-season, your second box may come sooner then 3 months, but then you will be put on our regular cadence of a seasonal box every 3 months.

Once you sign up, you're on the list and a box for the next season is reserved for you. Each box is billed, one at a time, at the first of each seasonal month (March 1, June 1, September 1 and December 1). After billing, we start to ship boxes out the following week. Every season we send you a reminder notice a few days prior to billing.

Let's Go Eco is an "ongoing" subscription box, meaning you sign up and are automatically billed and sent your eco-box each season until you cancel. You can stay with us as long as you like and cancel anytime after 2 boxes.

In order to provide subscribers an additional 10% off, we have a 2 box minimum before cancelling. This means you can cancel after you've received 2 seasonal boxes. To skip or cancel please reach out to us at hello@letsgoeco.com.

How does billing for the subscription box work?

What is Let's Go Eco?

What makes us different?

What currency do you charge in?

What is the cost of shipping and why don't you offer free shipping on all orders?

Is the subscription box plastic-free?

Can I buy the box as a gift?

Can you tell me what's inside this season's subscription box?

Can I get a refund or return the subscription box?

Does Let’s Go Eco ship internationally?

How long does it take for my order to arrive?