Let's Go Eco Inc.

FAQs

 

 

How does it work?

When you sign up for an subscription, a box full of eco-awesome items will be delivered 4 times a year. Let's Go Eco is an ongoing subscription box, meaning you sign up and are automatically billed and sent a box each season until you decide to stop. You can stay with us as long as you like and cancel anytime after 2 boxes.

The first 3 boxes of the year are delivered every 3 months... March (Spring box), June (Summer box), September (Fall box), with the Winter box scheduled for November. Since shipping during the holiday season takes significantly longer, we bill and ship the Winter box earlier to ensure people get their boxes before the holidays.

Once you sign up, you're on the list and a box for the next season is reserved for you. You will received a billing reminder 1 week before billing, on the 1st of that seasonal month (March 1, June 1, September 1 and November 1). Boxes will be shipped a few days after billing. 

In order to provide subscribers an additional 10% off, we do have a 2 box minimum before cancelling. This means you can cancel after you've received 2 seasonal boxes.

To skip or cancel please reach out to us at hello@letsgoeco.com.

What is Let's Go Eco?

What is the cost of shipping and why don't you offer free shipping on all orders?

Is the subscription box plastic-free?

How does billing for the subscription box work?

Can you tell me what's inside this season's subscription box?

Is the subscription box vegan?

Can I get a refund or return the subscription box?

Does Let’s Go Eco ship internationally?